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Operations Intelligence
Operations Intelligence Hub

One platform. Full driver visibility. Better operational review. A professional workspace for teams that need scorecards, weekly visibility, and structured human review support.

Email + password login Trial request flow Admin-controlled access
10+ hrssaved every week on report review and manual spreadsheet work.
All-in-onescorecards, alerts, modules and full driver visibility in one place.
Built for operationsmade for operations, managers, dispatch teams and leadership reviews.
What you get
📊
Instant driver ranking and scorecardsSee worst to best performance, coaching priorities, scorecard data and weekly driver context in one place.
🚨
Automatic alerts across key reportsSurface DNR, DSC, CCC, concessions, compliance and operational issues without manual review.
📤
Ready-to-export PNG reportsDownload clear visuals and report instantly to drivers, managers and leadership.
Monthly and yearly subscriptions are available after the approved trial period ends.
New teams can request trial access directly from the login panel on the right.
How it works
1
Upload your weekly reportsBring your operational files into one workspace.
2
Get automatic analysis and scorecardsThe tool connects the data and highlights the drivers and issues that matter most.
3
Export and report immediatelyShare PNG outputs and use the dashboard for fast daily and weekly decisions.
Secure access

Login to your workspace

Use your approved email and password to enter the platform. New teams can request trial access directly from this screen.

New team? Request access directly from here.
Fast approval contact the administrator.
Subscription required

Your trial has expired

Choose a plan to continue using Operations Intelligence Hub. The payment opens securely on Stripe.

Yearly
€699 / year
Best value
Subscribe yearly
Already paid? Log in again after the administrator activates your subscription. Automatic Stripe webhook activation can be added later.
Use your approved email and password to sign in. If your trial has expired, choose a monthly or yearly subscription to continue.

Set new password

Open the recovery link from your email, validate it, then set a new password.

Click Continue to validate the recovery link before changing your password.

Driver table import

Paste directly from Excel into the first editable cell below. You can paste both columns at once, with or without the header row. The app keeps only rows that contain both Driver name and Transporter ID.
#Driver nameDriver transporter ID
0 valid rows ready

Admin panel

Manage active accounts and inspect login history.

Security Center

Live activity overview, current sessions and multi-device account usage.

Support

Open cases, chat with admin and attach screenshots.
Select a case or create a new one.

Support Inbox

Admin-only case management.
Select a case from inbox.
Driver Intelligenceworst → best

Important notice: This tool provides data analysis, indicators, and operational reports for informational purposes only. It does not make automated decisions, judgments, or final evaluations about drivers or employees. All highlighted items, alerts, and indicators require manual review and confirmation by authorized personnel.

Start / Guide · Operational onboarding

Understand the platform before you start the analysis.

Use this workspace to load weekly DSP reports, preserve station/week history, investigate driver and station performance, review compliance signals, and export operational evidence for manual follow-up.

Follow the workflow below
Use the left panel for uploads and modules
Station + WeekReports are organized by detected station and week for repeatable review.
Driver IDDriver history is connected by Transporter ID, not by display name alone.
ExportsCSV, styled Excel, PDF and print-ready views support operational reviews.
Operational command layer
System status
Workspace
Station
Week
Files
Module index
Driver Performance TimelineTL
AlertsAL
Driver ScorecardSC
DNR / DSC ConcessionsCO
POD Quality IntelligencePOD
CCC / Contact ComplianceCCC
CDF / FeedbackCDF
False Scan IntelligenceFS
PHR IntelligencePHR
DWC / IADC ComplianceDWC
Operational workflow

From uploaded reports to review-ready evidence.

01Driver Mapping

Load the mapping once so driver names and Transporter IDs can be used across modules.

02Upload Reports

Select Scorecard, POD, CCC, PHR, CDF, False Scan, DWC/IADC and concessions files.

03Detect Station / Week

The app reads station and week from file names and prepares the bundle for review.

04Save Workspace

Save station/week data so historical weeks remain available for multi-week analysis.

05Review Alerts

Start with indicators that need attention, then open the relevant module for context.

06Investigate Timeline

Review Driver View, Station View and Scorecard Ranking using saved weekly data.

07Export Reports

Download CSV, Excel, PDF or print-ready views for manual operational follow-up.

Platform capabilities

What the product gives the operations team.

Multi-station workspace

Keep multiple stations and weeks saved, reload a specific station/week bundle, and compare operational history without losing previous uploads.

Timeline intelligence

Track driver or station performance across real saved weeks with visible gaps when reports are missing.

Investigations

Use alerts, KPI cards, weekly tables and module details to understand where follow-up is needed.

Station review

Review station-level Scorecard, DCR, POD, CCC and CDF values from official weekly report data.

Compliance analysis

Review CCC, DWC/IADC, PHR, False Scan and CDF signals for operational coaching and manual checks.

Export system

Create CSV, styled Excel, PDF and print-ready outputs for meetings, internal review, evidence preparation and follow-up packages.

Module-by-module guide

Each module has a clear operational role.

Driver Performance Timeline

The main multi-week analysis area. Use it after saving station/week bundles to see driver history, station trends and Scorecard ranking from real uploaded weeks.

Driver ViewStation ViewScorecard RankingMulti-week history
Detects

Missing weeks, KPI movement, cost impact and driver-level changes.

Analyzes

Saved station/week data linked by Transporter ID.

Exports

Timeline, station and ranking review tables.

W22
91%
W23
68%
W24
82%
W25
W26
76%

Alerts

A review-first entry point. Alerts highlight indicators requiring manual attention and help users jump into the right investigation path.

Review queueSeverityDriver contextManual confirmation
Detects

Operational signals from saved Timeline data.

Analyzes

Affected drivers, weeks, KPIs and context.

Exports

Review lists and follow-up context where available.

High
3
Watch
7
Stable
18

Driver Scorecard

Scorecard data gives the performance foundation for driver ranking, station review and weekly score history.

Official score dataDCRPODCCCCDF
Detects

Weak and strong performers by week.

Analyzes

Driver rows, station values and score trends.

Exports

Ranking and Scorecard review output.

DRV-104
93
DRV-217
86
DRV-309
74

DNR / DSC Concessions Intelligence

Separates DNR unique count/cost from DSC unique count/cost and preserves tracking-level evidence for review.

DNR uniqueDSC uniqueCost impactTracking-level detail
Detects

Cost concentration and repeated concession patterns.

Analyzes

Deduplicated tracking IDs and driver/week impact.

Exports

CSV, PNG/A4 and review-ready concessions data.

DNR
€42
DSC
€118
Shared
0

POD Quality Intelligence

Reviews delivery photo quality, success/reject patterns and driver-level POD performance from uploaded POD reports.

POD successReject causesDriver reviewExport CSV
Detects

Photo quality rejects and performance gaps.

Analyzes

POD opportunity, success and rejection categories.

Exports

POD tables for follow-up and coaching.

Success
96%
Reject
4

CCC / Contact Compliance

Reviews customer-contact compliance patterns and supports driver follow-up based on contact report data.

Contact attemptsCompliance patternsDriver follow-up
Detects

Missed or weak contact compliance patterns.

Analyzes

Driver/week contact performance and reason groups.

Exports

CCC review tables where available.

CC
89%
Risk
2

CDF / Feedback

Turns customer feedback into operational review context, including feedback type, driver/week link and detail view where available.

Negative feedbackReason categoriesManual review
Detects

Feedback patterns that need verification.

Analyzes

Feedback type, explanation and driver context.

Exports

CDF review rows and summaries.

Feedback
5
Resolved
12

False Scan Intelligence

Identifies false scan hits from uploaded reports and keeps them visible inside driver/week investigation context.

Scan hitsDriver contextWeekly evidence
Detects

False scan occurrences and affected drivers.

Analyzes

Weekly hit count and raw report details.

Exports

False scan review tables.

Hits
3
Clear
21

PHR Intelligence

Supports review of PHR report data and exposes driver/week context for coaching or manual operational checks.

PHR reportDriver-level viewWeekly review
Detects

PHR-related issues from uploaded report rows.

Analyzes

Driver, week and source details.

Exports

PHR review data where available.

PHR
67
Watch
2

DWC / IADC Compliance

A compliance-focused module for delivery workflow discipline and operational standards review.

DWCIADCComplianceRisk review
Detects

Workflow and compliance signals from uploaded reports.

Analyzes

Driver/week concentration and recurring patterns.

Exports

Compliance review output.

DWC
8
IADC
2
Timeline experience

Driver, station and ranking views work together.

Timeline is the historical layer. It should be used after station/week data has been saved, because it depends on the saved report bundles.

Three investigation lenses

Driver View

Follow one driver across real uploaded weeks using Transporter ID.

Station View

Review station-level Scorecard values and weekly movement.

Scorecard Ranking

Compare driver score history across selected windows.

W21
W22
W23
W24
W25
W26
Export & review

Prepare review-ready evidence.

Exports are for manual review, team meetings, coaching preparation and operational documentation.

CSV

Lightweight raw review tables for filtering, audit checks and quick sharing.

Styled Excel

Structured workbook-style outputs for deeper operational analysis.

PDF

Printable evidence snapshots for meetings and manual follow-up packages.

Print View

Clean review layouts for station or driver performance discussions.

Privacy & legal controls

Privacy & legal controls

Clear user controls for legal documents, exports, data requests and local workspace cleanup.

Human review is required

This platform does not make automated disciplinary, employment, or performance decisions. All indicators, alerts, KPI views, and exports are for operational review only and must be validated by authorised personnel before any action.

Organisational responsibility

Your organisation controls which reports are uploaded, who may access them, how exports are shared, and how review outcomes are communicated. The platform provider supplies the technical workspace only.

Data processed in this workspace

🔒 GDPR Art. 13 — Controller & Rights Controller: Operations Intelligence Hub · opsinsighthub@gmail.com
Legal basis: Art. 6(1)(b)(c)(f) GDPR · Rights: Access (15) · Rectification (16) · Erasure (17) · Restriction (18) · Portability (20) · Object (21) · No automated decisions (22) · Complaints to supervisory authority (Art. 77)
Legal documents
Data & GDPR controls
Multilingual team guide

Use the same workflow with every team.

The platform language selector remains in the existing interface. The operational sequence does not change between languages.

English

Use for standard operational review, exports and cross-team reporting.

Deutsch

Use for German team guidance, privacy language and operational review notes.

Română

Use for Romanian driver/admin support and internal workflow explanation.

Privacy notice & use acknowledgement

This application processes account/access data, uploaded operational reports, optional driver mapping data, support messages and technical security logs only to provide the service, keep the workspace available, support users and protect access. It provides informational analysis and review support only and does not make automated decisions, judgments or final evaluations about drivers or employees.

What is processed
  • Account email and access/authentication data
  • Uploaded operational reports and optional driver mapping files
  • Generated local analysis, alerts and exports created by the user
  • Support messages, optional screenshots and technical security logs
Your controls
  • Read the embedded Privacy Notice, DPA, Terms, Legal note and Imprint
  • Export a local privacy snapshot from the Privacy controls section
  • Clear local/browser workspace data directly in the app
  • Request review or deletion of provider-held account/support/security records by email
Supplementary reports example large
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